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The “Smart City Taiwan” Project (2018-2020)

The Smart City Taiwan project utilizes all types of smart technologies (such as IoT, Big Data, and AI) to effectively integrate local, industry, and civilian needs. Support from central government speeds up collaboration and integration between cities and towns and achieves local and industry innovation. The spread of smart applications in both cities and towns constructs a vision where people, companies, and government exist in harmony and drive local innovation.

1. Development of Smart City Taiwan Project

Vision
Smart technologies are applied to solve the pain points of local government and civilian, boost cross-domain industry collaboration and achieve local and industrial innovation. The collaboration and integration between “cities” and “towns” will create communities that are livable, business-facilitating, and innovation-fostering for civilians, businesses, and government.
Goals

New Smart City Economy

Allowing smart technologies to create new ecosystems

New Smart City Fields

Utilizing new fields to accelerate trial result of solutions

New Smart City Lifestyle

Using digital services to improve quality of life
Strategies
A Public-Private-People Partnership (PPPP) mechanism was established in which “central government supports industries to provide solutions for local problems”, encouraging multiple trials for solutions and driving development of the smart city industry
Methods

Identifying gaps in industries to accelerate digital transformation

Using policies to help innovative applications, technological research and development, and integrated hardware/software solution development

Grasping the general public’s pain points and focusing on local needs

Connecting the governance needs of local governments with empirical verification of public and private fields

Promoting international export of solutions through domestic/foreign exchanges and matchmaking opportunities

Integrating domestic solutions and collaborating with foreign partners to seize business opportunities

2. Implementation Results of Smart City Taiwan

Leading 295 businesses (including 70 startups) to invest and develop of 224 smart services across 22 counties and cities in Taiwan

Applying smart applications in 6 major aspects of civilian life including food, healthcare, housing, transportation, education & entertainment, and governance, resulting in 3 major achievements: transformation in local digital governance, industry service models, and civilian lifestyles.

Transformation of Digital City Governance

Assisting local governments in digital technologies application to improve governance service quality and civilian satisfaction
Examples: Smart Parking Spots improve parking turnover rate by 5% and ticket-issuing efficiency by 50%; AI air pollution monitoring helps the Department of Environmental Protection quickly locate pollution sources and improve environmental audit performance by 6X

Transformation of Hardware/Software Service Models

Advising businesses to shift from hardware sales to the development of solutions to drive new commercial service models or export abroad
Examples: GEOSAT Aerospace & Technology transformed its business model to drone agricultural spraying services by combining drones and AI image recognition and the solution has been exported to Malaysia; Quadlink Technology utilized IoT aquaculture and water quality monitoring to provide real-time disaster mitigation, and exported 100 solutions to Indonesia, Brunei, and Philippines; Traditional MIT shoe manufacturer A.S.O. upgraded itself into a foot health expert by utilizing AIoT dynamic foot pressure measurement

Transformation of Civilian Lifestyles

Smart technologies are applied to city/county governance pain points in areas such as food, healthcare, housing, transportation, education, and entertainment to provide noticeable lifestyle improvements to the general public
Examples: The sales systems of 8 bus operators were integrated into a smart ticketing platform using an app that offers access to 60% of intercity bus routes; smart parking saves 5-8 minutes per instance and 24 hours annually on space searching; air pollution monitoring provides the public with 4-hour advanced warning for air quality

3. Smart applications tested locally to solve the pain points of the general public

The PPPP mechanism counsels businesses in applying smart technologies to drive local smart services and improve quality of life for civilians.

Agriculture, animal husbandry, and fisheries

Application of autonomous vehicles

Improving agricultural efficiency by 10X

AIoT Smart Aquaculture & Monitoring

Increasing aquaculture production by 20%
Environmental quality

AI air pollution monitoring

Improving performance of environmental audits by 6X

Forecasts of changes in air quality

4-hour advanced warning of air quality
Education & learning

Programming education

Implementation in 400 schools across Taiwan

Application of smart technologies

AR/VR English learning resources sharing
Healthcare

Healthcare-seeking in remote areas or offshore islands

Reducing transportation time by 90%

Reducing transportation time by 90%

85% accuracy rate in the identification of 5 eye diseases
Transportation and parking

Roadside parking

Roadside parking

Main roads travel

Reducing commute time by 10%
Tourism and retail

Travel transportation

Purchasing tickets for 60% of intercity bus routes without queuing

Point voucher exchange services for merchants

Point voucher exchange services for merchants
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